:root {
  --ink: #111111;
  --ink-soft: #2A2A2A;
  --muted: #6B6B6B;
  --muted-soft: #9C9C9C;
  --line: #E6E1D6;
  --line-strong: #D8D2C4;
  --navy: #0B1F3A;
  --amber: #C4A35A;
  --amber-soft: #F6EFDF;
  --cream: #F7F4EE;
  --card: #FFFFFF;
  --green: #1D7A46;
  --green-soft: #E8F3EC;
  --red: #B42318;
  --red-soft: #FBEAE9;
  --radius: 14px;
  --radius-lg: 20px;
  --shadow-sm: 0 1px 2px rgba(17,17,17,.05), 0 1px 3px rgba(17,17,17,.07);
  --shadow: 0 4px 14px rgba(17,17,17,.08), 0 12px 34px rgba(17,17,17,.05);
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
  background: var(--cream);
  color: var(--ink);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
  font-size: 15px;
  min-height: 100vh;
}

a { color: var(--ink); text-decoration: none; }
a:hover { color: var(--amber); }

/* ---------- Topbar ---------- */
.topbar {
  position: sticky;
  top: 0;
  z-index: 100;
  background: rgba(247,244,238,.92);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  border-bottom: 1px solid var(--line);
}
.topbar-inner {
  max-width: 1120px;
  margin: 0 auto;
  padding: 0 28px;
  height: 64px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
}
.brand { display: flex; align-items: center; gap: 10px; font-weight: 700; color: var(--ink); }
.brand:hover { color: var(--ink); }
.brand-logo { height: 43px; width: auto; display: block; max-width: 180px; }

.topbar-links { display: flex; align-items: center; gap: 2px; flex-wrap: wrap; }
.topbar-links a {
  color: var(--muted);
  font-size: 14px;
  font-weight: 500;
  padding: 8px 13px;
  border-radius: 8px;
  transition: all .15s ease;
}
.topbar-links a:hover { color: var(--ink); background: #EFEAE0; }
.topbar-links a.active { color: var(--ink); background: #EFEAE0; font-weight: 600; }
.nav-role {
  font-size: 13px;
  color: var(--muted);
  font-weight: 600;
  padding: 6px 12px;
  background: #EFEAE0;
  border-radius: 20px;
}
.topbar-right { display: flex; align-items: center; gap: 12px; }
.logout-link { font-size: 14px; font-weight: 500; color: var(--muted); }
.logout-link:hover { color: var(--red); }

/* ---------- Layout ---------- */
.main { max-width: 1120px; margin: 0 auto; padding: 40px 28px 96px; }

/* ---------- Flash ---------- */
.flash {
  padding: 13px 16px;
  border-radius: 10px;
  margin-bottom: 22px;
  font-size: 14px;
  font-weight: 500;
  word-break: break-word;
}
.flash-success { background: var(--green-soft); color: #125A34; border: 1px solid #BFE3CC; }
.flash-error { background: var(--red-soft); color: #8E1A11; border: 1px solid #F3C7C2; }

/* ---------- Typography ---------- */
h1, h2, h3 { letter-spacing: -.02em; font-weight: 700; line-height: 1.25; }
h1 { font-size: 30px; margin-bottom: 8px; }
h2 { font-size: 22px; margin-bottom: 14px; }
h3 { font-size: 16px; }
.lead { color: var(--muted); font-size: 15px; }
.eyebrow { display: inline-block; font-size: 12px; font-weight: 700; letter-spacing: .12em; text-transform: uppercase; color: var(--amber); margin-bottom: 10px; }
.muted { color: var(--muted); }
.small { font-size: 13px; }

/* ---------- Buttons ---------- */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 12px 22px;
  border-radius: 10px;
  font-size: 14px;
  font-weight: 600;
  border: 1px solid transparent;
  cursor: pointer;
  transition: all .15s ease;
  text-decoration: none;
  white-space: nowrap;
}
.btn-primary { background: var(--ink); color: #fff; }
.btn-primary:hover { background: var(--ink-soft); color: #fff; }
.btn-amber { background: var(--amber); color: #fff; }
.btn-amber:hover { background: #B8944B; color: #fff; }
.btn-ghost { background: #fff; color: var(--ink); border-color: var(--line-strong); }
.btn-ghost:hover { border-color: var(--ink); color: var(--ink); }
.btn-danger { background: #fff; color: var(--red); border-color: var(--line-strong); }
.btn-danger:hover { border-color: var(--red); color: var(--red); }
.btn-sm { padding: 8px 14px; font-size: 13px; border-radius: 8px; }
.btn-block { width: 100%; }

/* ---------- Cards ---------- */
.card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow-sm);
}
.card-pad { padding: 24px; }

/* ---------- Grids ---------- */
.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }
.stack { display: flex; flex-direction: column; gap: 14px; }
.row { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.between { display: flex; align-items: center; justify-content: space-between; gap: 14px; flex-wrap: wrap; }

/* ---------- Forms ---------- */
.field { display: flex; flex-direction: column; gap: 6px; margin-bottom: 16px; }
.field label { font-size: 13px; font-weight: 600; color: var(--ink); }
.field .hint { font-size: 12.5px; color: var(--muted); font-weight: 400; }
.input, .textarea, .select {
  width: 100%;
  padding: 11px 13px;
  border: 1px solid var(--line-strong);
  border-radius: 9px;
  background: #fff;
  font-size: 14px;
  font-family: inherit;
  color: var(--ink);
  transition: border .15s ease, box-shadow .15s ease;
}
.input:focus, .textarea:focus, .select:focus {
  outline: none;
  border-color: var(--ink);
  box-shadow: 0 0 0 3px rgba(17,17,17,.06);
}
.textarea { min-height: 90px; resize: vertical; line-height: 1.5; }
.select { appearance: none; background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='M1 1l5 5 5-5' stroke='%236B6B6B' stroke-width='1.5' fill='none' stroke-linecap='round'/%3E%3C/svg%3E"); background-repeat: no-repeat; background-position: right 13px center; padding-right: 36px; }

/* ---------- Auth screens ---------- */
.auth-wrap { max-width: 440px; margin: 40px auto; }
.auth-brand { text-align: center; margin-bottom: 24px; }
.auth-brand img { height: 44px; width: auto; }
.auth-card { padding: 30px; }
.auth-title { font-size: 22px; margin-bottom: 6px; }
.auth-sub { color: var(--muted); font-size: 14px; margin-bottom: 22px; }
.auth-switch { text-align: center; margin-top: 18px; font-size: 13.5px; color: var(--muted); }
.auth-switch a { font-weight: 600; color: var(--ink); }

/* ---------- Onboarding ---------- */
.onboard-wrap { max-width: 620px; margin: 40px auto; }
.onboard-progress { display: flex; gap: 8px; margin-bottom: 26px; }
.onboard-step-dot { height: 6px; flex: 1; border-radius: 3px; background: var(--line-strong); }
.onboard-step-dot.active { background: var(--ink); }
.onboard-step-dot.done { background: var(--green); }
.onboard-card { padding: 32px; }

/* ---------- Home ---------- */
.coach-status {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 7px 14px;
  border-radius: 20px;
  font-size: 13px;
  font-weight: 600;
}
.coach-status.on { background: var(--green-soft); color: #125A34; }
.coach-status.off { background: #EFEAE0; color: var(--muted); }
.coach-dot { width: 8px; height: 8px; border-radius: 50%; }
.coach-status.on .coach-dot { background: var(--green); }
.coach-status.off .coach-dot { background: var(--muted-soft); }

/* ---------- Answer rows ---------- */
.answer-row {
  border: 1px solid var(--line);
  border-radius: 11px;
  background: #fff;
  padding: 14px 16px;
  margin-bottom: 10px;
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.answer-row.disabled { opacity: .55; }
.answer-top { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; }
.answer-they { font-size: 13px; font-weight: 600; color: var(--muted); text-transform: uppercase; letter-spacing: .04em; }
.answer-they-text { font-weight: 600; color: var(--ink); }
.answer-we { font-size: 14px; color: var(--ink); }
.answer-ask { font-size: 13px; color: var(--muted); }
.tag {
  display: inline-block;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: .06em;
  text-transform: uppercase;
  padding: 3px 9px;
  border-radius: 5px;
  background: #EFEAE0;
  color: var(--muted);
}
.tag.your { background: var(--amber-soft); color: #8A6B2E; }
.tag.file { background: #E8EEF6; color: #31506E; }
.tag.starter { background: #EFEAE0; color: var(--muted); }

/* ---------- Two cards in What we say ---------- */
.two-col { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; align-items: start; }

/* ---------- Table ---------- */
.table { width: 100%; border-collapse: collapse; font-size: 14px; }
.table th { text-align: left; font-size: 12px; text-transform: uppercase; letter-spacing: .05em; color: var(--muted); font-weight: 600; padding: 10px 12px; border-bottom: 1px solid var(--line-strong); }
.table td { padding: 12px; border-bottom: 1px solid var(--line); vertical-align: top; }
.status-pill { display: inline-block; padding: 3px 10px; border-radius: 12px; font-size: 12px; font-weight: 600; }
.status-pill.pending { background: var(--amber-soft); color: #8A6B2E; }
.status-pill.active { background: var(--green-soft); color: #125A34; }
.status-pill.invited { background: #EFEAE0; color: var(--muted); }
.status-pill.owner { background: var(--navy); color: #fff; }

/* ---------- Rep live ---------- */
.rep-live-wrap { max-width: 680px; margin: 24px auto; }
.live-pill {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: var(--red-soft);
  color: #8E1A11;
  font-size: 12.5px;
  font-weight: 600;
  padding: 6px 14px;
  border-radius: 20px;
}
.live-pill-dot { width: 7px; height: 7px; border-radius: 50%; background: var(--red); animation: livePulse 1.6s ease infinite; }
@keyframes livePulse { 0%,100% { opacity: 1; } 50% { opacity: .35; } }

.rep-card { padding: 28px; }
.rep-listening {
  background: var(--navy);
  color: #fff;
  border-radius: 14px;
  padding: 22px 24px;
  margin: 20px 0;
  display: flex;
  align-items: center;
  gap: 14px;
}
.rep-listening .label { font-size: 13px; font-weight: 600; letter-spacing: .06em; text-transform: uppercase; }
.rep-listening .sub { font-size: 12.5px; color: rgba(255,255,255,.68); }
.wave { display: flex; gap: 3px; align-items: center; margin-left: auto; }
.wave span { width: 3.5px; border-radius: 2px; background: #C4A35A; height: 16px; animation: wave 1.2s ease-in-out infinite; }
.wave span:nth-child(2) { animation-delay: .12s; }
.wave span:nth-child(3) { animation-delay: .24s; }
.wave span:nth-child(4) { animation-delay: .36s; }
.wave span:nth-child(5) { animation-delay: .48s; }
@keyframes wave { 0%,100% { height: 8px; } 50% { height: 26px; } }

.rep-instruction {
  border: 1px solid var(--line);
  border-left: 4px solid var(--amber);
  border-radius: 12px;
  background: #fff;
  padding: 18px 20px;
  margin: 16px 0;
}
.rep-instruction .tag { margin-bottom: 8px; }
.rep-instruction .say-this { font-size: 17px; font-weight: 600; line-height: 1.4; margin-bottom: 8px; }
.rep-instruction .ask-this { font-size: 14px; color: var(--muted); }

.rep-actions { display: flex; gap: 10px; margin-top: 16px; }
.keep-talking {
  text-align: center;
  color: var(--muted);
  font-size: 14px;
  padding: 18px;
  border: 1px dashed var(--line-strong);
  border-radius: 12px;
}

/* ---------- File line review ---------- */
.line-check { display: flex; align-items: flex-start; gap: 10px; font-size: 14px; padding: 9px 0; border-bottom: 1px solid var(--line); }
.line-check input { margin-top: 3px; }

/* ---------- Marketing landing (preserved branding) ---------- */
.landing-hero {
  background: var(--navy);
  color: #fff;
  text-align: center;
  padding: 100px 24px 110px;
}
.landing-hero h1 { color: #fff; font-size: 50px; }
.landing-hero p { color: rgba(255,255,255,.78); }

/* ---------- Chips / line taps ---------- */
.chip-grid { display: flex; flex-wrap: wrap; gap: 8px; }
.chip-label { position: relative; }
.chip-label input { position: absolute; opacity: 0; pointer-events: none; }
.chip-label span {
  display: inline-flex;
  align-items: center;
  padding: 8px 14px;
  border: 1px solid var(--line-strong);
  border-radius: 999px;
  background: #fff;
  font-size: 13.5px;
  font-weight: 500;
  color: var(--ink);
  cursor: pointer;
  transition: all .15s ease;
}
.chip-label input:checked + span {
  background: var(--ink);
  border-color: var(--ink);
  color: #fff;
}
.chip-label:hover span { border-color: var(--ink); }

/* ---------- Practice ---------- */
.scenario-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.scenario-card { border: 1px solid var(--line); border-radius: 14px; background: #fff; padding: 18px; box-shadow: var(--shadow-sm); }
.scenario-card h3 { margin: 0 0 6px; font-size: 15px; }
.scenario-card p { color: var(--muted); font-size: 13px; margin: 0; }
.difficulty-pills { display: flex; gap: 8px; margin: 12px 0 16px; flex-wrap: wrap; }

.thread { display: flex; flex-direction: column; gap: 14px; margin: 18px 0; }
.thread-bubble { max-width: 82%; padding: 13px 16px; border-radius: 16px; font-size: 14.5px; line-height: 1.55; }
.thread-bubble.customer {
  align-self: flex-start;
  background: #F0EBDF;
  border-bottom-left-radius: 6px;
}
.thread-bubble.rep {
  align-self: flex-end;
  background: var(--navy);
  color: #fff;
  border-bottom-right-radius: 6px;
}
.thread-speaker { display: block; font-size: 11px; text-transform: uppercase; letter-spacing: .06em; opacity: .65; margin-bottom: 3px; }

/* ---------- Marketing utility ---------- */
.sell-wrap { max-width: 960px; margin: 0 auto; padding: 40px 24px 100px; }
.sell-center { text-align: center; }
.sell-hero { padding: 70px 20px 60px; }
.sell-hero h1 { font-size: 46px; margin: 12px 0 14px; }
.sell-hero .sub { font-size: 18px; color: var(--muted); max-width: 680px; margin: 0 auto; }
.sell-section { padding: 48px 0; }
.sell-card { border: 1px solid var(--line); border-radius: 16px; background: #fff; padding: 26px; box-shadow: var(--shadow-sm); }
.sell-grid-3 { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }
.banner {
  border: 1px solid var(--line);
  border-left: 4px solid var(--amber);
  background: #fff;
  border-radius: 12px;
  padding: 13px 16px;
  font-size: 14px;
  margin-top: 14px;
}

/* ---------- Responsive ---------- */
@media (max-width: 860px) {
  .grid-3, .two-col { grid-template-columns: 1fr; }
  .grid-2 { grid-template-columns: 1fr; }
  .topbar-inner { padding: 0 16px; }
  .main { padding: 30px 16px 80px; }
}